1. Introduction
Welcome to Orderly Spaces. By using our website, requesting a quote, or hiring our services, you agree to the terms and policies outlined below. These terms are designed to protect both our clients and our company, ensuring a transparent and professional relationship.
If you have any questions, please contact us at hello@orderlyspaceshome.com.
2. Services Provided
Orderly Spaces offers professional cleaning services, including but not limited to:
- House Cleaning
- Deep Cleaning
- Move-In / Move-Out Cleaning
- Office Cleaning
All services are customized based on the client’s needs and the condition of the space.
3. Scheduling & Appointments
- Appointments are scheduled in advance and subject to availability.
- Clients are responsible for providing accurate information about the space and services requested.
- We reserve the right to reschedule appointments due to unforeseen circumstances, including weather conditions or emergencies.
4. Cancellations & Rescheduling
- Cancellations or rescheduling requests should be made at least 24 hours prior to the scheduled service.
- Late cancellations may be subject to a cancellation fee.
5. Access to Property
- Clients must ensure safe and clear access to the property at the scheduled time.
- If keys, access codes, or entry instructions are provided, they will be handled with care and confidentiality.
- Orderly Spaces is not responsible for alarm systems that are not properly disabled prior to service.
6. Payment Terms
- Payment is due as agreed at the time of booking.
- Accepted payment methods will be communicated during scheduling.
- Failure to complete payment may result in service suspension.
7. Satisfaction & Quality Assurance
Our goal is complete client satisfaction.
If you are not satisfied with any part of our service, please notify us within 24 hours of service completion so we can address your concerns promptly.
8. Safety & Liability
- Orderly Spaces uses safe and professional cleaning products.
- Clients must inform us in advance of any fragile items, special surfaces, or specific care instructions.
- We are not responsible for damage caused by pre-existing conditions or improperly installed items.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
- Name, phone number, email address
- Service address
- Information provided through contact forms or booking requests
How We Use Your Information
- To provide services and communicate with you
- To respond to inquiries and send service-related notifications
- To improve our services and customer experience
We do not sell or share your personal information with third parties, except when required by law.
10. Communication & Marketing
By submitting your contact information, you agree to receive service-related communications via phone, email, or text message. You may opt out of promotional communications at any time.
11. Changes to These Terms
Orderly Spaces reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions about these Terms & Policies, please contact us:
📧 Email: hello@orderlyspaceshome.com
📞 Phone:(404) 480-0934